Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. I-BABY will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 7-days after the confirmation.

*Please kindly contact us before sending back the products.

Please return your purchase to the following address:
No 12, jalan sri plentong 3,
Taman Perindustrian Sri Plentong,
81750, Masai, Johor

Please contact us at or 012-786 6910 if you have any questions or doubts.